Agile Leaders Create Agile Workplaces

Creating an agile workplace can only be achieved by flexible leaders. Flexible leaders are not only open-minded and adaptable, they are willing to change their minds when faced with new evidence.

Inflexible leaders are intransigent – they are unwilling to, or refuse to, change their views or agree with something that conflicts with their beliefs, and if allowed, will keep your organisation stuck in the past.

Organisations that aspire to an agile workplace must have agile, flexible leaders at all levels.

What is Interpersonal Flexibility?

It is the ability to see others needs as at least as important as your own.

Flexible leaders are approachable and easy to work with, they put people at ease by building mutual understanding and they are free with praise and encouragement. As a result they build high levels of trust.

Leaders who are low on flexibility are typically not interested in the needs of others – they are only focused on what they want to get out of a situation or relationship.  As a result, others find it difficult to trust an inflexible leader.

The Flexibility and Trust Survey is a Wake-up Call for Inflexible Leaders

Inflexible leaders think they are trustworthy because they are consistent, they always do things the same way and people are clear about their views and the way they want things done. They may in fact believe that a lack of flexibility it a strength.

However, because they are focused on their own agenda and their own needs, they don’t realise people have difficulty trusting them.  This is a wake up call for the inflexible leader – no leader worth their salt wants to be distrusted.

This survey measures the leader’s flexibility and trust building ability and identifies action steps the leader can take to be a more effective leader. 


Observers provide the leader with feedback across 15 key behaviours that demonstrate interpersonal flexibility. 


Leaders to identify desired behaviours and recommended action plans they can use to increase flexibility.


Tools and guidance for Leaders to transform culture by increasing their trust building ability.

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