Returns Policy

Intégro has a No Return Policy on any purchased goods. EPIC credits/PAC Meters/TIA Credits are not refundable.

CANCELLATIONS

Consulting time

All confirmed but not yet paid consulting time can be re-booked one time only and in the event of a cancellation, 50% of the facilitation fee will be due and payable. All profiles and customised materials delivered to the customer will also be payable and no returns are accepted.

Public DiSC Certification & Five Behaviors Accreditation

Intégro reserves the right to cancel events at any notice. Event cancellations will be refunded in full, and Intégro will not be liable for any other cost. Should you be unable to attend, an elected substitute or transfer to another Certification date (once only) will be accepted. Full refunds will be made for cancellations received up to 16 days prior to the workshop however cancellations received within 15 days prior to the workshop will incur a 50% cancellation fee. No refunds will be processed for cancellations received within 7 days prior the workshop. Transfers made within 3 days of a workshop will incur a $100 fee.

Online bookings for Certification

No refunds will be processed for cancellations once you have committed to the Online Certification Course pre-work. You will not be able to transfer to another session date.

Online bookings for Product Specific Course

Intégro reserves the right to cancel events at any notice. Event cancellations will be refunded in full, and Intégro will not be liable for any other cost. Should you be unable to attend, an elected substitute or transfer to another product specific training date (once only) will be accepted.