Cancellations and Returns Policy


Consulting Time

All confirmed but not yet paid consulting time can be re-booked one time only and in the event of a cancellation, 50% of the facilitation fee will be due and payable. All profiles and customised materials delivered to the customer will also be payable and no returns are accepted.

Online and Face-to-Face Everything DiSC Certification and The Five Behaviors Accreditation

Our event policy states that:

  • To secure your registration, payment must be received at least 7 days prior to your attendance. You will receive a payment receipt once received.
  • Cancellation 14 days or less before course open date:
    • Pre-work not started: Transfer to another course or nominate someone else to attend in your place.
    • Pre-work started: full payment will still be required.
  • Cancellation 2 days or less before course open date: Transfer to another course. Payment for your course will be processed again in full. 

If unforeseen circumstances cause Intégro Learning Company to cancel an event all participants will be informed as soon as possible and be offered a transfer to another program to be used within a 6-month period.

Product Orders

We have a no return policy on purchased goods.